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The MS Mobiles Refurbishment Process: How We Bring Tech Back to Life

The MS Mobiles Refurbishment Process: How We Bring Tech Back to Life

At MS Mobiles, we believe refurbished tech should never mean second-best. Every iPhone, iPad, MacBook, or Samsung device we sell goes through a professional, multi-stage refurbishment process designed to restore full functionality, ensure long-term reliability, and deliver the best possible experience — all at a fraction of the cost of buying new.

Here’s how we bring our tech back to life — and why thousands of customers across Northern Ireland and the UK trust MS Mobiles.

Step 1: Full Device Audit & Diagnostics

The process starts the moment a device arrives at our facility.

We run a full diagnostic check using specialised software and hands-on inspection to test over 30 key functions — from the screen and camera to the Wi-Fi and microphone.

Any signs of faults, previous repairs, or internal damage are logged by our technicians.

We also check the IMEI status, ensuring the device isn’t blacklisted, locked, or tied to a previous account.

If a device doesn’t pass this stage, we don’t sell it — simple as that.

Step 2: Battery Health Check (and Replacement if Needed)

Battery performance is one of the biggest concerns for buyers of refurbished tech — so we take it seriously.

All batteries are health-checked and stress-tested.

If a battery shows significant wear, poor charge cycles or reduced capacity, we replace it with a new one to meet our performance standards.

Step 3: Professional Repairs & Quality Parts

If a device needs work, it’s in good hands. We use high-quality replacement parts and precise repair tools to restore full function.

Common repairs include:

- Replacing cracked screens
- Fixing charging ports or speaker issues
- Installing new batteries
- Resolving camera or button faults

Every repair is completed by a trained technician — with care and never rushed.

Step 4: Deep Clean & Sanitisation

Next, we clean the device inside and out:

- Compressed air and isopropyl treatment to remove dust and debris from ports and grills
- Microfibre cleaning to polish screens and remove smudges
- UV sanitisation for hygiene and peace of mind.

Step 5: Secure Data Wipe & Software Reset

All devices are securely wiped using industry-standard data erasure methods. We:

- Remove all previous data and accounts
- Reset the device to factory settings
- Install a fresh version of the operating system

You’ll receive your device just like new — clean, fast and ready to set up.

Because no one wants to unbox someone else’s fingerprints.

Step 6: Grading & Final Quality Check

Every device is given a final inspection and condition grade:

- Grade New
- Grade Pristine

Anything less than pristine grade will be sold under our Sale section

This grade affects the price but never the performance. All devices, regardless of grade, come with:

- 12-month warranty (6 months on sale items)
- 100% functionality guarantee
- Unlocked and ready for any UK network

Step 7: Packaging & Shipping

Finally, we box your device in secure, recyclable packaging with:

- A USB charging cable
- Your warranty details
- A returns guide (just in case)

Orders over £100 include free 2–3 working day delivery, or you can opt for next-day delivery for just £6.99 if you order before 2pm.

The Result? Premium Tech at a Smart Price

When you buy from MS Mobiles, you’re not just saving money — you’re choosing:

- A rigorous refurbishment process
- Local quality control
- Real accountability and support

We don’t just bring tech back to life. We make sure it’s ready for yours.